Claude GagnonInstructional designer and trainer

Services

Clear contracts, defined deliverables

I work by objectives and fixed-price packages, mostly remotely, with in-person meetings when needed. Every contract starts with a needs analysis and ends by measuring skills transfer on the job.

Redesign of existing training

For training and organizational development teams whose training is outdated, hard to deliver remotely or not showing results.

Deliverables

  • Audit of the current training
  • Measurable learning objectives
  • New instructional script
  • Modernized content (in person, online or blended)
  • Assessment tools

Typical timeline

4 to 8 weeks depending on scope.

Pricing

Fixed quote, after a 20-minute call.

  1. AnalyzeInterviews, existing data, participant feedback.
  2. DesignObjectives, script, alignment of activities and assessments.
  3. ProduceContent, visuals, facilitator guides.
  4. MeasureEvaluation and adjustments after the first rollout.

Online course design

For organizations that want a short, interactive, self-paced module ready to upload to their LMS.

Deliverables

  • Design document
  • Complete storyboard
  • Content produced faster with generative AI, validated by your experts
  • Interactive module (Articulate Rise or the tool of your choice)
  • SCORM package for your LMS
  • On-the-job transfer tool (template, job aid)

Typical timeline

3 to 6 weeks per 10 to 20-minute module.

Pricing

Fixed quote, after a 20-minute call.

  1. FrameAudience, objectives, technical constraints, subject-matter experts.
  2. ScriptStoryboard and scenarios validated with you.
  3. DevelopTested prototype, then final version.
  4. DeploySCORM package, testing in your LMS, adjustments.

Training and workshop facilitation

For teams that need an experienced facilitator, or want their internal trainers to be more engaging.

Deliverables

  • Virtual (Zoom, Teams) or in-person workshops
  • Reusable facilitator guide
  • Train-the-trainer sessions
  • Debrief and recommendations

Typical timeline

One-off or recurring, per session or as a package.

Pricing

Fixed quote, after a 20-minute call.

  1. PrepareObjectives, group profile, adapted activities.
  2. FacilitateActive sessions in English, French or Spanish.
  3. EquipGuides and templates handed over to your team.
  4. DebriefFeedback collected and improvement ideas.

Also available

Change support

For managers leading a team through change, I offer workshops and one-on-one coaching based on the i+ Method. This service is available alongside a training contract or on request.

Do you have training to design or modernize?

Let's talk about your project for 20 minutes. You'll leave with a first idea, whether we work together or not.